DELIVERY

I want to ensure that your cards, prints or original artwork reach you in perfect condition. Your purchase will always be well packaged and shipped using a service that is both reliable and cost effective. Please see below for an estimation of delivery costs to your location, based on the type of item you are interested in. Do not hesitate to CONTACT ME should you have any questions or concerns.

PLEASE NOTE:

  1. Insurance is included in the shipping cost for every delivery (with the exception of cards) and is not optional.


  2. Smaller items are sent by a tracked service from Royal Mail while larger artwork is sent by Parcel Force or UPS.


  3. There is no VAT applicable within the UK. However, any Import Duty, VAT, GST, other taxes or similar that are applicable on an international delivery and charged by the receiving country is the responsibilty of the customer.


  4. If you do not live in the UK, Europe, the United States, Australia or New Zealand, please contact me for a customised shipping quote as it is possible that the shipping shown in your Cart may be inaccurate!


  5. Collect In Person You are very welcome to collect your purchase in person from my address in Wokingham, Berkshire RG41 5JR.


CARDS AND PRINTS

ITEM UK EUROPE USA AUSTRALIA / NZ
0 - 3 CARDS£1.90 (Royal Mail, Signed For, 1st Class)£1.90 (Royal Mail International Standard)£3.00 (Royal Mail International Standard)£3.00 (Royal Mail International Standard)
3 - 14 CARDS£4.86 (Royal Mail Tracked, 24 Hr)£8.50 (Royal Mail International, Tracked & Signed)£11 (Royal Mail International, Tracked & Signed)£12 (Royal Mail International, Tracked & Signed)
15 - 20 CARDS£6.50 (Royal Mail Tracked, 24 Hr)£9.50 (Royal Mail International, Tracked & Signed)£16 (Royal Mail International, Tracked & Signed)£19 (Royal Mail International, Tracked & Signed)
1 PRINT£12 (Royal Mail Special Delivery, Next Day)£15.50 (Royal Mail International, Tracked & Signed)£22 (Royal Mail International, Tracked & Signed)£22 (Royal Mail International, Tracked & Signed)
2 PRINTS£14 (Royal Mail Special Delivery, Next Day)£17.50 (Royal Mail International, Tracked & Signed)£25 (Royal Mail International, Tracked & Signed)£25 (Royal Mail International, Tracked & Signed)
 

ORIGINAL ARTWORK

ITEM UK EUROPE USA AUSTRALIA / NZ
LOOSE CANVAS, PANEL OR DRAWING - UP TO 38X55CM £15 (Parcelforce Express48) £27 (UPS Standard - 3 days) £26 (UPS Expediated - 5 days) £58 (Parcelforce Priority - 3+ days)
LOOSE CANVAS, PANEL OR DRAWING - UP TO 68X78CM £15 (Parcelforce Express48) £30 (UPS Standard - 3 days) £50 (UPS Expediated - 5 days) £88 (UPS Expediated - 5 days)
STRETCHED CANVAS OR WOOD PANEL OF SIZE:
50X60CM / 60X60CM £15 (Parcelforce Express48) £39 (UPS Standard - 3 days) £58 (UPS Expediated - 5 days) £95 (UPS Expediated - 5 days)
50X70CM / 60X70CM £15 (Parcelforce Express48) £39 (UPS Standard - 3 days) £58 (UPS Expediated - 5 days) £95 (UPS Expediated - 5 days)
90X60CM £15 (Parcelforce Express48) £49 (UPS Standard - 3 days) £80 (UPS Expediated - 5 days) £129 (UPS Expediated - 5 days)
100X80CM / 75X75CM £31 (Parcelforce Express48) £99 (UPS Standard - 3 days) £175 (UPS Expediated - 5 days) £255 (UPS Expediated - 5 days)
90X90CM £35 (Parcelforce Express48) £105 (UPS Standard - 3 days) £187 (UPS Expediated - 5 days) £279 (UPS Expediated - 5 days)
120X90CM / 120X100CM £35 (Parcelforce Express48) £108 (UPS Standard - 3 days) £196 (UPS Expediated - 5 days) £299 (UPS Expediated - 5 days)
 

RETURNS

I want you to be 100% happy with your purchase.

If you change your mind upon receiving the item, you may return it within 14 days of receipt (excludes Art Cards). The refund, however, will not include either the outgoing or the return shipping costs.

A refund will be issued after the returned item is received. You must return the item using a trackable and insured method. Any loss or damage sustained to the artwork whilst being returned is the responsibility of the buyer. To return an original piece of artwork from within the UK, please contact me and I will arrange a courier to pick up the item.  The cost of which will be deducted from the refund.

Damaged Goods:

  • If your item arrives damaged, please take a digital photo of the damage and of the packaging and email it to me at nikkicarr11@gmail.com.

  • If you notice that the packaging is damaged when it arrives, please take a photograph of the damage BEFORE you open the package. This is important to enable me to obtain some compensation from Royal Mail or the courier, should the item also turn out to be damaged.

  • If the item is damaged, a refund will be issued to you or the item replaced, if this is possible. The postage will also be refunded.

Please refer to my full REFUND POLICY for further details.